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Question index
Which API URL should I enter?
How do I choose a model?
What are the API and dashboard URLs?
Can I use YOUR_OPENAI_MODEL as a model name?
Where do I put my API key for each protocol?
Why am I getting 401 or 403?
Why am I getting 404 or model not found?
Why am I getting 400 or an unsupported parameter error?
Should I keep retrying after a 429 or timeout?
How do I enable streaming?
Does the API remember previous messages?
Where can I check prices, credit, and available models?

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Getting connected and choosing models
Troubleshooting errors
Usage and billing
Still need help?

Help center

Frequently asked questions

Find answers about API keys, request URLs, model selection, and streaming.

Choose a question below, or open it directly from the Help center sidebar.

Getting connected and choosing models

Which API URL should I enter?
How do I choose a model?
What are the API and dashboard URLs?
Can I use YOUR_OPENAI_MODEL as a model name?
Where do I put my API key for each protocol?

Troubleshooting errors

Why am I getting 401 or 403?
Why am I getting 404 or model not found?
Why am I getting 400 or an unsupported parameter error?
Should I keep retrying after a 429 or timeout?

Usage and billing

How do I enable streaming?
Does the API remember previous messages?
Where can I check prices, credit, and available models?

Still need help?

Record the request time, protocol, model ID, HTTP status, error body, and request ID from the response. Remove API keys and unnecessary user data before sharing logs. Continue reading: Quickstart · OpenAI Chat · Gemini · Anthropic

Which API URL should I enter?

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